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Add the products you want to buy to the cart.
• In the upper right part of the page “My Cart”Click to view the products and if the products you will receive are complete “Go to cart” Click the button to continue with the purchase.
• Set the delivery and billing address. (You can specify different delivery and billing addresses if you wish.)
• Choose one of the shipping options.
• Click on the “Buy” button to proceed to the payment process and fill in your information by selecting the payment method you want from here.
• Before confirming your order, you can check the order in the adjacent column and make changes if you wish.
• After checking the boxes indicating that you have read and accepted the Preliminary Information Form and the Distance Sales Agreement, you will complete the order process by clicking the “Complete Shopping” button.

status of your orders "My account" You can find out from the "My Orders" page in the menu. Or Where is my order? You can easily see the instant status on our page. Moreover Customer Service You can contact with

status of your orders "My account" in the menu “My Orders” You can find out on the page. If it has been shipped, you can follow the status of the shipment from this page. In addition, we also notify you of all the tracking information of the cargo we send to reach you via SMS and Mail.

Payment and Invoice

Enjoy the convenience of paying in your own currency all over the world!

Credit Card (Moreover, with Installment Advantages of Up to 12 Months)

Debit Card (Banks' Physical Account Card)

Virtual Debit Card (Intangible Card of Banks)

Wire Transfer – EFT (Moreover, Money Transfer from All Banks to Dinossi Company Accounts Completely Free)

Payment at the Door (All World Valid, Freedom to Pay by Seeing Your Cargo at Your Door)

Bitcoin and All Other AltCoins (You Can Pay for Physical Product Shopping with Virtual Currencies Only Available in Dinossi and Group Companies in the World. Moreover, You Can Make Payments Safely with Coinbase Partnership without Additional Commission or Cost.)

When creating your order “My Addresses” section "Billing address" invoice type when adding "Company" You can have the invoice issued on behalf of a company by selecting the

Yup. When creating your order “My Addresses” section "Delivery address" ve "Billing address"You can choose different. Thus, the products and your invoice are sent to different addresses.

Shipping, Returns and Exchanges

Shipping charges are as follows:

For All Cargo Companies, Cargoes Over 300 TL Are Free,
There is a fixed shipping fee of 300 TL for your orders below 29,90 TL. Our cargos are sent as Domestic, UPS and Dinossi Prime services.

However, depending on the campaigns we run at the time of sale and/or declare the terms on our site, we may not reflect all or part of the said shipping fee.

You can cancel all or part of your order before it is shipped. After logging in “My Orders” in the section of that order on the page at the bottom right "cancel" By clicking the button, it is enough to select the product you want to cancel and the quantity on the screen that opens.

If the products specified in the invoice/waybill and the products in the package are different or missing, record the situation in the report with the cargo officer. dino@dinossi.com You can send it to the address or 0216 706 51 36 You can reach our support line. Our team will contact you immediately and resolve the issue.

We recommend that you check the incoming packages and receive them. If the package is damaged, you should record this situation with the cargo officer. It must be signed by both the buyer and the cargo officer, stating that the package you received is damaged and what the damage is in the report. report dino@dinossi.com You can send it to the address or 0216 706 51 36 You can reach our support line. Our team will contact you immediately and resolve the issue.

You can return your order within 14 (fourteen) days from the date of receipt, without giving any reason and without paying any penalty. To do this, on the My Orders page “Ask Us” You can send us your request from the section. Our team will assist you as soon as possible. You can access our contract, which provides legal and detailed information about the right of return and withdrawal, on our Membership Agreement page.

Live Customer Service

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